Data consulting for e-commerce

Modern Data Infrastructure & Profit Automation

Every e-commerce story has a turning point—that moment when growing your brand means you can no longer rely on messy spreadsheets and gut feelings. At New Scale, we turn that transition into your greatest competitive edge.

  • BigQuery
  • dbt
  • Python
  • Apache Airflow
  • Reverse ETL
  • Looker Studio
  • Power BI
  1. Your channels
    • Noon
    • Amazon AE
    • Salla
    • Tabby
    • Tamara
    • Ads
  2. One source of truth
    • BigQuery
    • dbt models
    • Airflow
  3. Automated actions
    • Low-stock WhatsApp alerts
    • Auto-pause ads
    • Margin dashboards
The strategic friction

The GCC E-Commerce Reality

Scaling brands in Dubai and across the GCC face critical operational questions that standard analytics completely ignore.

The Operational Bleed

  • SKU Drain: High top-line sales hiding specific products and suppliers that secretly drain net margin.
  • Inventory Mismatches: Discrepancies and fulfillment delays bleeding cash across regional fulfillment hubs.
  • COD & BNPL Traps: Uncollected Cash-on-Delivery funds and BNPL flow issues diluting true cash reserves.
  • Checkout Friction: Blind spots in localized checkouts where high-intent shoppers abandon carts.

The New Scale Advantage

We move beyond static dashboards that sit ignored in executive inboxes.

  • Live Data Piping: Connect data directly back into operational tools (Reverse ETL).
  • Automated Protection: Auto-pause ad campaigns instantly when stock hits zero.
  • Regional Native: Custom-coded API integrations for Noon, Salla, Tabby, and Tamara.
  • Margin First: Engineered to expose costs and maximize bottom-line profit.
Value drivers

How We Maximize Your Profitability

We transform passive data into automated, profit-generating operations across three core pillars.

1. Pure Margin Discovery

Connect local GCC marketplaces (Noon, Amazon AE), localized payment gateways (Tabby, Tamara), and web channels into a unified BigQuery warehouse. Instantly expose hidden operational costs, platform fees, and logistics inefficiencies across regions.

2. Bulletproof Single Truth

Eliminate conflicting reporting across teams using modern dbt modeling and automated Airflow pipelines. Standardize metrics so marketing, logistics, and finance teams make decisions using the exact same verified numbers.

3. Real-Time Profit Automation

Deploy proactive Reverse ETL workflows that actively run your business.

  • Trigger instant low-stock WhatsApp alerts to warehouse leads.
  • Auto-pause paid ads for out-of-stock SKUs.
  • Personalize retention campaigns to maximize LTV.

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Solutions & results

Turnkey Stack & Proven Impact

High-ROI Solutions Deployed

  • Custom Reverse ETL & automated workflow engines
  • Scalable cloud warehouses (Google BigQuery)
  • Modern dbt transformation layers & clean data models
  • Executive command dashboards (Looker Studio & Power BI)
  • Automated multi-warehouse inventory triggers & alerts
  • Integrated regional marketing, supplier & ops analytics

Measurable Results Delivered

50%
Reduction in infrastructure overhead via modern cloud setup
80%
Add-to-cart conversion (up from 60%) via smart targeting
65%+
Maintained inventory fill rate via automated alerts
40+
Tailored operational reporting systems delivered
Execution process

The High-Velocity Blueprint

How we partner with e-commerce brands to drive immediate economic return.

  1. 01

    The Profit Audit

    We dissect your current tech stack, identify hidden inventory leaks, and uncover high-leverage revenue opportunities in 1–3 focused sessions.

  2. 02

    Prioritized Action Plan

    You receive a clear, execution-ready architectural roadmap designed to capture immediate financial impact and eliminate operational bottlenecks.

  3. 03

    Turnkey Execution

    We build, automate, and fully document your new data engine so your internal team can easily own and operate it without continuous retainer fees.

Built on 15+ years of data leadership

New Scale is led by Mina Sonbol, a data engineer and data scientist who has built warehouses, pipelines and analytics for telecom, ad-tech, AI and GCC e-commerce companies.

Meet Mina →
  • Dabdoob
  • Silverkey
  • Afiniti
  • Persado
  • Orange

Frequently asked questions

Do I really need a data warehouse?

If your numbers live in Noon Seller Center, Amazon, Salla, Tabby, Tamara, ad platforms and a few spreadsheets—and different teams report different figures—yes. A warehouse such as BigQuery gives you one place where every sale, fee, return and ad dirham can be joined up and trusted. For smaller brands we'll tell you honestly if it's too early.

Which platforms can you connect?

Regional marketplaces (Noon, Amazon AE), local storefronts (Salla), BNPL and payment gateways (Tabby, Tamara), ad platforms, product analytics tools like Mixpanel and Adjust, your production database, and operational tools like WhatsApp. Where no ready-made connector exists, we write custom API integrations.

How long does the Profit Audit take?

The audit runs over 1–3 focused sessions. You leave with a prioritized, execution-ready roadmap showing where money is leaking and what to fix first.

Will I be locked into an ongoing retainer?

No. We build, automate and fully document your data engine so your internal team can own and operate it. Ongoing support is available if you want it, but it's never required.

Where do you work?

We're based in Cairo and work remotely with brands across the UAE, Saudi Arabia, the wider GCC and Africa.

Ready to scale your e-commerce operations?

Schedule your initial Data & Profit Audit today. The first conversation is free.

Set Up a Free Consultation